The Admissions Office is accepting applications for a full-time Admission Counselor. This position will include all aspects of recruiting prospective students in a territory management setting. Duties will include, but are not limited to, application review, personal outreach, tele-counseling, answering email and phone inquiries, creating, and administering face-to-face presentations to both small and large groups. Conducting individual appointments in a variety of settings including face-to-face and virtually. Interviewing prospective students and families as well as attendance at on and off campus events. Recruitment travel for a minimum of 12-15 weeks which will include areas both in and out-of-state is required. Some evening and weekend hours will be required. This full-time position has a 12-month obligation.
Required qualifications include a bachelor’s degree, effective communication skills: oral, written, and interpersonal, ability to develop and deliver presentations, work collaboratively in team environments, master knowledge of programs/services available to college students, knowledge of customer service standards and procedures, and valid driver’s license at time of appointment.
Preferred qualifications include a master’s degree, 1-3 years’ experience in college admissions or other areas of higher education, knowledge of SUNY Potsdam and surrounding region, knowledge of student recruitment and retention issues, and familiarity with Banner software; Technolution’s Slate CRM.
SUNY Potsdam is committed to fostering a diverse, equitable and inclusive campus community. Please submit a one-page statement detailing how your previous work and/or service has supported the success of students from diverse/underrepresented backgrounds as well as contributed in fostering a welcoming and inclusive campus environment. Applicants with no prior involvement with such process should indicate how their work and/service will advance SUNY Potsdam’s diversity, equity and inclusion goals.
Please upload contact information for three professional references. To review complete job description and/or apply, visit: https://employment.potsdam.edu/postings/4719. This position is open until filled.