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Contact Information

Contact Us:

One Stop
4th Floor Raymond Hall
44 Pierrepont Avenue
Potsdam, NY 13676
Phone: (315) 267-2943
Fax: (315) 267-3067
Email: onestop@potsdam.edu

Hours of Operation:

Fall and Spring Semesters

  • Mon, Tues, Thurs & Fri: 8:30 a.m. - 4:30 p.m.
  • Wed: 10 a.m. - 4:30 p.m.

Summer Session

  • Mon, Tues, Thurs & Fri: 8 a.m. - 4 p.m.
  • Wed: 10 a.m. - 4 p.m

We are closed on the following holidays:

  • New Year's Day
  • Martin Luther King Day
  • President's Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Indigenous People Day
  • Thanksgiving Day and the day after
  • Christmas Day

Student Billing Statements are available online 24/7 through your BearPAWS account:

  1. Sign into BearPAWS:
  2. Select Student Services and Financial Aid
  3. Select Student Records
  4. Select eBill

To request a transcript, receive verification of enrollment, or change your address please contact the Registrar's Office at (315) 267-2154 or by email at registrar@potsdam.edu.

For questions about the FAFSA, Student Loans, Parent Loans and Scholarships, please contact the Office of Financial Aid.