Base Specifications
CTS maintains a set of modern base specifications for computers that we use as a basis campus use. These specifications are tuned for SUNY Potsdam and cover a variety of use cases that cover most all of our needs. You can request a computer for a new employee using our Tracking System which lets you create quote request ticket or view the status of your existing tickets. Alternately, you can email itservicedesk@potsdam.edu with your request. Please include any special items that might be needed along with the request.
Finally, please remember that all technology purchases of any kind must be approved by CTS to ensure compatibility and base specifications with our infrastructure.
Deployment of Existing Computers
CTS has developed a policy in regards to the "trickledown" of older computers as well as the purchase of new items.
CTS provides the following recommendations for your department trickledowns of older computer equipment. Please review this information and contact the IT Service Desk (x4444, itservicedesk@potsdam.edu) if you have any questions or are uncertain of the specifications of a system.
Software Support
An existing computer must be upgradable to the latest version of Microsoft Windows or Apple's macOS. Previous versions are no longer supported.
When an operating system reaches end-of-life there are no more updates or security patches provided by the vendor. What this means to the college is that these systems are vulnerable to a malicious attack should any exploits be found in the operating system. These unsupported operating systems could be used by a malicious party to disrupt the campus network or even gain access to confidential information, the minimum specifications are in response to this concern.
Also of concern is software compatibility. For example, companies such as Adobe and Microsoft are producing and updating software that will not run on the older versions of discontinued operating systems.
Windows 11
Windows 11 represents a significant change in the Windows Operating System. Windows 11 will be deployed on all new Windows computers including any that require "reimaging" for reuse or due to problems with their current operating system.
Consultation
CTS offers consultation with departments, faculty and staff concerning the purchase of new equipment. Contact the IT Service Desk (x4444, itservicedesk@potsdam.edu)
Requirements
- All computers must have a currently supported version of Windows or the macOS.
- All computers will be automatically delivered to Stillman Hall for setup and installation by CTS.
- All computers must have, at all times, current anti-virus software (provided by CTS).
- All the latest OS patches to provide both security and stability for the campus network.
Review
New computer & accessory purchase requisitions are automatically sent to CTS to be reviewed before the order is placed. This is to ensure that:
- They meet the above requirements for the operating system.
- They are from a reputable/preferred vendor.
- Contain a minimum level of technology.
- Contain the best value for the College by taking full advantage of State Contract pricing.
Supported Printers
CTS is currently implementing the mandated SUNY Print Initiative. This SUNY-wide project seeks to lower printing costs and increase security by:
- Strategic placement of high volume printers.
- Elimination of small and mid-duty printers that have an overall higher cost of operation.
- Removal of directly connected printing devices.
- Centralize supplies and printer models to achieve lower cost for supplies.
- Have all devices with card swipes to print and/or QR codes tied to accounts for secure printing and retrieval of jobs at any location.
Purchasing of new printers for use outside of this system is not allowed except for very special needs which will be reviewed on a case-by-case basis.
Personally Owned Computers
CTS does not provide support for personally owned computers or any peripherals attached to them.