The Bear CARE Program

The Bear CARE Program is a brief support system, with 2 to 4 meetings and a follow-up as needed, for any enrolled student at SUNY Potsdam. A referral can be made by anyone (faculty, staff, self, another student, family or friends, community providers) by completing the electronic referral. Once an electronic referral is submitted, it will be reviewed and responded to within 1 to 2 business days. At that time, the referred student will be contacted via email indicating that a referral was made on their behalf. The Bear CARE Program is a voluntary service, so students cannot be required to make an appointment. If a student chooses to initiate these case management services, they can expect to meet with the case manager between 2 to 4 times to complete a needs assessment, develop a support plan and collaboratively navigate and connect with needed services and supports. Periodic check-ins throughout the semester may be included as needed. Student involvement is critical to the success of the Bear CARE Program.

The Bear CARE Program is NOT a confidential service in the way that Student Health Services and Counseling Services are. To provide the best support possible, The program is considered private as it pertains to coordinating services within SUNY Potsdam on a “need-to-know” basis and is covered in the required informed consent to initiate services. Written permission will be obtained for correspondence with any off-campus entity, as well as Student Health Services and/or Campus Counseling Services.

Case Workers may, in certain cases, be involved in crisis intervention and management. However,  the Bear CARE Program is not intended to be used as a crisis or emergency service. For immediate crisis or emergency situations, such as a threat of harm to self or others, suicidal ideations, acute medical needs, or psychosis, please immediately contact University Police at 315-267-2222 or if off campus, call 911.